What should I do if I encounter an out of control customer? 3 practices that experts teach you not to let emotionally lead behavior

 10:12am, 3 August 2025
Can you control your own emotions, relate to a person's quality, or even decide on the personal relationship of this person. When both sides confront each other, the one that loses control first will be lost.

The current TV news is really not good-looking, and it is full of three-device news, browsers, vehicle recorders and roadside monitors. Therefore, in TV news, some consumers often see loud voices at the service staff, which is very out of control. I'm very puzzled why these people are so prone to being out of control, and after losing control, it's difficult to calm myself down.

There was a news about the fact that during the Covid-19 period, a woman took her health insurance card to get her mask. Because the pharmacy staff got a wrong health insurance card, the woman not only rushed on the scene, but also forced the pharmacist to kneel down and apologize. In the end, the police sent a call for a forced crime letter. Another news is that young people came to the hand-held drink store to sell a drink. Just because the store staff forgot to add a ingredient, they actually talked to the store staff and watched a lot of passers-by, but no one could stop him from continuing to sniff.

作者:丁菱娟
出版社:時報出版
出版日期:2022/07/05